Privacy Policy

1. Introduction

itorrentos ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based torrent downloading service.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, password (encrypted), and account preferences
• Usage Data: Service usage statistics, access logs, and technical information
• Payment Information: Processed securely through third-party payment processors (we do not store full card details)
• Technical Data: IP address, browser type, device information, and operating system

3. What We Do NOT Collect

We do not log or track: The specific content of files you download, torrent names, file names, or any information about what you access through our service. Your download activity remains private.

4. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our service
• Process transactions and manage your account
• Send service-related communications
• Ensure security and prevent fraud
• Comply with legal obligations

5. Data Storage and Security

All files stored on our servers are encrypted using industry-standard encryption methods. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Files are stored securely and automatically deleted according to your plan's retention policies.

6. GDPR Compliance

As a UK-based company, we fully comply with the General Data Protection Regulation (GDPR). You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our service (under strict confidentiality agreements)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger

8. Cookies and Tracking

We use essential cookies to maintain your session and provide core functionality. We do not use tracking cookies or third-party analytics that monitor your browsing behavior across other websites. Our service is designed to respect your privacy.

9. Data Retention

We retain your account information for as long as your account is active. Files stored on our servers are retained according to your subscription plan's storage limits and retention policies. When you delete your account, all associated data is permanently deleted within 30 days.

10. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us:

UPSHIFT MEDIA LTD
Company number: 15998868
85 Great Portland Street, First Floor
London, W1W 7LT, UK
Email: privacy@itorrentos.com
Data Protection Officer: dpo@itorrentos.com